If you have any questions or need help with your order:
Telephone 01460 30901 between 10am and 4pm. Email firstname.lastname@example.org.
UK delivery: £3.95 or FREE on orders over £40.
Packages up to 2Kg are delivered by Royal Mail and should be with you in 2-3 working days. Larger packages are delivered by Hermes.
Overseas delivery: please email for a price. Items are delivered by UPS or TNT and should be with you in 3-5 working days, though this may vary.
(All delivery times are approximate – we will let you know if there are any variations.)
Returns, Exchanges, Refunds
If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order and we will do everything we can to put things right. Please email or call with your name, address and order reference number. If you wish to return or exchange a product, please state the reason for the return and include all the original packaging. It is your statutory right to cancel your order up to 14 days after the day you receive your products. You can also cancel your order at any time prior to the order being despatched.